Experience:

 

AT&T – Orlando, Fl

Assistant Retail Manager July 2023 – Present

  • Motivated and coached staff to achieve sales goals
  • Developed and implemented sales plan to exceed monthly sales goals

Sales Associate Feb 2022 – June 2023

  • Built rapport with clients by providing quality customer service and problem solving
  • Meet and exceeded sales quotas consistently throughout the year
  • Performed a full audit of inventory and sales report ensuring accuracy

SimplyMac  – Orlando, FL 

Technician Mar 2021 – Feb 2022

  • Analyzed, diagnosed, and repaired hundreds of MacBooks, iPhones, and desktops
  • Suggested and implemented a system of reducing our repair turnaround time by using a color-coded designation for repairs (rather than chronological) ranging from navy blue (short turn-around time), a yellow (moderate turn-around time), and red (long turn-around time) to prioritize labor efficiently
  • Scanning and sorting incoming and outgoing stock resourcefully

Testimonials:

Luis Martinez

District Manager, AT&T

 

I have had the pleasure of working with Joel Mejia, and can confidently say that he is one of the most reliable and dependable team members I have encountered. His commitment to his work is unmatched, consistently delivering high-quality results while demonstrating a strong work ethic. Very punctual and high on integrity. What truly sets him apart is his outstanding student mentality; he is always eager to learn, adapt, and grow. His ability to quickly adjust to new challenges and situations is what separates him from other individuals in his position as a sales advocate. Joel is a valuable asset to any team.

 

 

Austin Hardy

Sales Manager, AT&T

 

Joel has been one of the most outstanding representatives I’ve had the pleasure of working with. His eagerness to learn and constant drive to improve are truly commendable. From day one, Joel has shown a genuine commitment to mastering the art of sales, consistently seeking out opportunities to refine his skills and elevate his performance. What sets Joel apart is his unique blend of a relaxed, approachable demeanor and an unwavering determination to succeed. This balance allows him to connect effortlessly with clients while still maintaining a sharp focus on achieving his goals. His ability to remain calm under pressure, combined with his relentless pursuit of excellence, will undoubtedly lead to success in any role he chooses to pursue.

Joel’s positive attitude, strong work ethic, and natural talent make him an invaluable asset to any team. I have no doubt that his future endeavors will be met with the same success and growth he has demonstrated during our time working together.